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Blue Care Network, BCN Advantage HMO-POSSM and Blue Cross Complete of Michigan (formerly BlueCaid of Michigan) Provider Inquiry
| BCN and BCN AdvantageSM (non-behavioral health) | Blue Cross Complete (non-behavioral health) | Behavioral health (all plans and products) | |
| Phone: | 1-800-255-1690 (BCN) |
1-800-688-3290 | During business hours: 1-800-688-3290
After business hours: 1-800-482-5982 |
| Fax: | 248-799-6969 (BCN) 734-332-2027 (BCN Advantage) |
734-332-2027 | 734-332-2519 |
| Hours: | Monday through Friday (except holidays) 8 a.m. to 5 p.m. Closed noon to 1 p.m. |
Monday through Friday (except holidays) 8 a.m. to 5 p.m. |
Monday through Friday (except holidays) 8 a.m. to 5 p.m. |
| Write: |
Blue Care Network General Correspondence P.O. Box 68827 Grand Rapids, MI 49516-8827 |
Blue Cross Complete
P.O. Box 68753 Grand Rapids, MI 49516-8763 |
BCN / Blue Cross Complete / BCN Advantage
Behavioral Health department P.O. Box 68753 Grand Rapids, MI 49516-8763 |
Medicaid fraud hotline number: 1-855-MI-FRAUD (643-7283)
