Pharmacy Services — BCBSM/BCN

Pharmacy Services Clinical Help Desk

For BCBSM please call 1-800-437-3803, option 1 and select from the following options:

1. Prior authorizations and Medicare D exceptions and appeals
1. Commercial
2. Medicare Part-D
2. Eligibility and benefits
1. Commercial
2. Medicare Part-D
3. Pharmacy claims processing

For BCN please call 1-800-437-3803, option 2 and select from the following options

1. Prior authorizations
1. Commercial and BlueCaid
2. BCN Advantage
2. Pharmacy claims processing
3. Customer service

For questions or issues regarding the Maximum Allowable Cost program, call the Pharmacy Services Clinical Help Desk or e-mail MACAdmin@bcbsm.com