Jump to Content

Contact Us

Go back to Medicare home.
 

Enroll in 2010 plans.
 

For more information about Medicare Plus Blue PPOSM, Medicare Plus Blue PFFSSM or Prescription Blue PDPSM:
 

Prospective Members and Technical Support

Call 1-877-469-2583, 8 a.m. to 8 p.m., seven days a week. TTY users should call 1-800-481-8704.
 

You may also visit one of our walk-in customer service centers.
 

Current Members

Medicare Plus Blue PPO

For questions or information, call 1-877-241-2583 (TTY/TDD 1-800-579-0235)
Hours of operation: 8 a.m. to 8 p.m., seven days a week
 

Write to:
Medicare Plus Blue PPO
Member Service Inquiry Dept.
Mail Code X435
600 East Lafayette
Detroit, MI 48226-2998
 

Medicare Plus Blue PFFS

For questions or information, call 1-877-241-2583 (TTY/TDD 1-800-579-0235)
Hours of operation: 8 a.m. to 8 p.m., seven days a week
 

Write to:
Medicare Plus Blue PFFS
Member Service Inquiry Dept.
Mail Code X435
600 East Lafayette
Detroit, MI 48226-2998
 

Prescription Blue PDP

For questions or information, call 1-800-565-1770 (TTY/TDD 1-800-579-0235)
Hours of operation: 8 a.m. to 8 p.m., seven days a week
 

Write to:
Medicare Prescription Blue PDPSM
Member Service Inquiry Dept.
Mail Code X435
600 East Lafayette
Detroit, MI 48226-2998
 

Legacy MedigapSM

For questions or information, call 1-888-216-4858 (TTY/TDD 1-800-481-8704)
Hours of operation: Monday through Friday, 8:45 a.m. to 5 p.m.


Write to:
Legacy Medigap
Member Service Inquiry Dept.
Mail Code BP203
600 East Lafayette
Detroit, MI 48226-2998


You may also visit one of our walk-in customer service centers.
 

Other Important Numbers:

Medco Mail Order Pharmacy
1-800-903-8346 (TTY/TDD 1-800-758-1089)
Monday through Friday, 8 a.m. to 12 a.m. EST
Saturday, 8 a.m. to 6 p.m. EST
 

DME/P&O services or network providers
For information, call 1-888-828-7858 (TTY/TDD 1-866-422-2278)
Available 24 hours a day, seven days a week
 

Other Agencies:

Medicare Helpline
1-800-633-4227 (TTY/TDD 1-877-486-2048)
Available 24 hours a day, seven days a week or online at medicare.gov
 

Michigan Medicare & Medicaid Assistance Program
1-800-803-7174
 

Social Security Administration
1-800-772-1213 (TTY/TDD 1-800-325-0778) or online at socialsecurity.gov
 

Medicare Plus Blue PPOSM and Medicare Plus Blue PFFSSM are health plans with Medicare contracts. Prescription Blue PDPSM is a stand-alone prescription drug plan with a Medicare contract.
 

Important information about these plans
 

You may be able to get extra help to pay for your prescription drug premiums and costs. To see if you qualify for getting extra help, call:
 

  • 1-800-MEDICARE (1-800-633-4227). TTY/TDD users should call 1-877-486-2048, 24 hours a day, seven days a week;
  • The Social Security Office at 1-800-772-1213 between 7 a.m. and 7 p.m., Monday through Friday. TTY/TDD users should call 1-800-325-0778; or
  • Your State Medicaid Office.

  •  

H9572 H2319 S5584_Web17rev4 CMS Approved 06162010