2012 Medicare plans (Switch plan year)

Where to go for help

There are lots of places to get help if you need more information about Medicare. These are some of the places to check.

Centers for Medicare & Medicaid Services offers a toll-free phone line and a website. You can get general Medicare information and use the website to compare Medicare plans offered by different companies. The CMS Medicare and You booklet is also a great reference for general Medicare information.

Telephone: 1-800-633-4227
TTY users should call 1-877-486-2048
Hours are 24 hours a day, seven days a week.
www.medicare.gov

The health plan you're considering. Health plans have websites and call centers that can provide information specific to the Medicare plans they offer. Here is contact information for Blue Cross Blue Shield of Michigan and Blue Care Network:

Telephone: 1-877-469-2583
TTY users should call 1-800-481-8704
Hours are 8 a.m. to 8 p.m. seven days a week
www.bcbsm.com/mybluemedicare

Michigan Department of Community Health can help individuals who qualify for Medicaid. Medicaid can help pay Medicare premiums and other costs.

Telephone: 1-517-373-3740
TTY users should call 711.
Hours are 8 a.m. to 5 p.m. Monday through Friday.
www.michigan.gov/mdch

Michigan Medicare/Medicaid Assistance Program provides free health insurance counseling to people with Medicare.

Telephone: 1-800-803-7174
TTY users should call 1-248-263-1455
Hours are 8 a.m. to 5 p.m. Monday through Friday.
www.mmapinc.org

An independent agent can counsel you on which plans can best meet your needs. Get help finding an agent certified to sell Blues coverage by calling the Blue Cross Blue Shield of Michigan and Blue Care Network call center:

Telephone: 1-877-4MY-BLUE (1-877-469-2583)
TTY users should call 1-800-481-8704
Hours are 8 a.m. to 8 p.m. seven days a week

Product seminars are offered regularly by the Blues throughout the state. They're free of charge. Attend one near you to learn more about our Medicare plans.

Still have questions? Call us!

Call 1-877-469-2583 from 8 a.m. to 8 p.m. seven days a week. TTY users should call 1-800-481-8704.

Current members

Call the Member Services number on the back of your ID card.

Prospective members

Call 1-877-469-2583 from 8 a.m. to 8 p.m. seven days a week. TTY users should call 1-800-481-8704.

Want us to call you? Just let us know!